What is digital transformation and which parts of the organization does it affect?

What is the future of working environments and what challenges await them? The high speed of digital transformation is changing concepts in the karst world that seemed unchangeable until a while ago. It should be noted that these changes are the result of the slow and continuous movement of technology in the past years, and today, due to various reasons, the speed has multiplied.
One of the important catalysts of the digital transformation is the Covid-19 disease, an event that, without additional explanation, should divide the world into before and after it, especially in its digital dimension. The rapid digitization of businesses and the emergence of concepts and software such as “digital workspace”, “digital office” and “digital work environment” happened as a result of the epidemic, and their use and application became a kind of compulsion for businesses; Organizations had to choose between permanent shutdown and continuing to operate and earn money in the digital world, digital transformation seemed to be a suitable approach.

Let us have a brief look at the meaning of the word transformation; Transformation means “big and wonderful change”, without transformation almost any progress seems impossible. Transformation focuses on stems and roots and its speed is slow but constant; Some see transformation as synonymous with overturning and even revolution, but it should be known that revolutions are usually accompanied by sudden and drastic changes in a short time; But transformation is the result of years of effort, trial and error and finally reaching the desired result. In today’s world, some people are particularly interested in the term digital revolution, while today’s digital world is the result of several decades of transformation, not a one-day revolution.
But what is the benefit of this digitization or digital transformation for organizations and how can it help them?
digital transformation; The cause of the fourth industrial revolution
Advances in technology allow organizations to outsource their processes and workflows to computers. Although this sentence may seem a little imaginary, but our world is occupied by bits and bytes, and this is the result of digital transformation. The growth of technology caused such extensive changes in industries that the fourth industrial revolution was born as a result. The fourth industrial revolution is closely related to natural sciences, engineering, communication, data and process automation.
Today, complex production processes are completely aligned with new technologies, for example, the machines of production lines are automated and sensor-oriented, in simple words, they have become intelligent. The industrial revolution in its fourth edition emphasizes the connection of people, objects and systems with each other, the virtual world has come to our real world and has entered the life cycle of products and services. Its ultimate goal is to optimize prices and consumption of raw materials.
Digital transformation requires a high level of innovation, but when technology completely finds its place in work and industrial environments, what will happen to the human factor in doing things? Will humans succumb to technology?

Digital transformation and type of work
Technology always has strong supporters and opponents, opponents who consider the destruction of human life by artificial intelligence and robots as the main cause of their anti-technology, and supporters who consider the simplification of work and the elimination of financial and time losses as the most tangible result of the use of technology. But whether we like it or not, digital transformation will change, or rather has changed, the way work is done.

The first digital tools that came to the market to change the way of doing work were enterprise resource planning systems or ERP software in short. These software actually took the existing manual programming systems to the world of computers and digitized them; After that, it was the turn of remote work software and doing things more flexibly, and finally, with the maturity of smart and technology-oriented software, digital workspaces were introduced.
The digital workplace is the result of digital transformation, a steady and steady movement that has brought about dramatic changes in the way work is done. The first result of the flow of technology in workplaces is the possibility of doing things more flexibly, higher productivity by entrusting repetitive tasks to computers, and higher employee satisfaction as a result of doing work from the place and at the desired time; With technology, the need to use specialized forces in organizations increases, but does this mean that non-specialized forces will be unemployed?
The answer to the above question is both yes and no, when technology enters businesses, it takes over routine and repetitive tasks, and the role of people in organizations is limited to ideation and designing new ways of doing things, more intellectual activity and less physical activity, so the forces Non-specialists will gradually give way to robots with the automation of work, but some jobs will not give way to robots due to their high sensitivity, even though they are manual; Of course, it should be noted that the number of these jobs is not very large.
Artificial intelligence; The key to digital transformation
In the fourth industrial revolution, AI or artificial intelligence technology plays the main role. Until a few years ago, when we heard this name, we were reminded of books and science-fiction movies, but now the digital transformation and the subsequent development of artificial intelligence allow organizations to make more accurate decisions based on take computer data and even leave some decisions to computers.
Digital transformation develops and perfects individual skills, decision-making is done by the human agent, and its execution is the responsibility of machines. On the other hand, machines are capable of producing a large amount of data, and the collection and analysis of this data is returned to the human factor; Now, with the development of skills to work with machines and machine learning, data analysis is moving from the human side to machines, and this kind of digital transformation causes the growth and evolution of human skills in industries.

Artificial intelligence is the key to digital transformation, but how can it play this key role properly? Time plays an important role in industries, by saving time you can optimize productivity, increase production quality and reduce costs. Artificial intelligence can be used in wide areas in different industries; Logistics, production, cost management, after-sales service, and the ordering process can all be entrusted to artificial intelligence. For after-sales services, customers can communicate with designed chatbots, or in the production department, robots can perform repetitive processes in a short time with higher productivity; All of these save time and increase productivity, in addition to the fact that all these processes are managed by artificial intelligence.

The vision of digital transformation
If we want to say it very simply, the digital transformation will change the work space in a wide way, innovation, advanced technologies, increasing the processing power of hardware and infrastructure, and finally meeting the needs of modern people for flexible time and workplace are all driving engines of digital transformation in It will be businesses. The beginning of this process is decades ago and every day and every week it is progressing and introducing new technologies to make part of our personal or work life easier; A continuous and calm movement, the result of which is a tremendous transformation in the type of work.

Benefits of digital transformation
For many organizations, digital transformation aims to reduce costs and move data to the cloud and minimize operational costs. In addition to reducing costs, digitalization also increases the time available for work teams to work on other projects with greater separation. Among the benefits of digital transformation, we can mention the following:

1. Improving the information collection process
Businesses collect a lot of data from their customers, this data becomes efficient when it is optimized for use in the organization. Certainly, processing and optimizing data in large volumes and dimensions cannot be handled by any individual; Therefore, the need for digital transformation and the use of data analysis and machine learning software in organizations becomes doubly important.

2. Stronger resource management
Digital transformation consolidates resources and information for optimal use of enterprise tools and software by integrating dispersed software. According to statistics, an organization may use up to 900 applications to perform its daily tasks; Digital transformation puts all these programs together in a specific and coordinated framework and increases the speed of the organization’s processes significantly. On the other hand, it reduces the need for software and hardware resources and makes resource management powerful and fast.

3. Increase in profits
Digital transformation increases the profitability of organizations, statistics provided by the Oxford School of Economics give us an interesting picture of the changes in the profitability of organizations that have gone digital:

80% of businesses that have implemented digital transformation have experienced increased profitability.
85% have reported an increase in market share and the value of their shares.
• On average, digitized businesses have 23% higher revenue than their competitors.
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4. Increasing organizational agility
The advantage of digital transformation is organizational agility along with features such as speed, flexibility and cost reduction. Agility allows organizations to implement CI (Continuous Improvement) strategies in their processes and institutionalize process innovation and agility within their business.

5. Increasing productivity
The right use of technology tools can automate workflows and improve productivity. By automating daily manual tasks, digital software improves the teamwork of organization members and optimizes their output in order to achieve organizational goals.
Digital transformation, guaranteeing an active presence in the future
Work in the future world is going towards digitalization; The digital transformation of organizations does not happen only in the headquarters areas, even production departments such as production and assembly lines will turn to using robots instead of human resources. Having tools and software that make it possible to do things digitally and accelerate the move towards full digitalization will soon become the main need of businesses, and the first choice of organizations for digitalization should be to have accurate tools and software.